Welcome to Duxido! These Terms and Conditions govern your use of our website, https://duxido.in, and the services we provide. By accessing or using our site and services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website or services.
Services
Duxido provides professional cleaning services to residential and commercial clients. Our services include, but are not limited to:
- Sofa cleaning
- Home & Office cleaning
- Specialized cleaning services
Specific details and pricing of our services can be found on our website.
Booking and Payment
a. Booking
- All service bookings must be made through our website, https://duxido.in, or by contacting us at info@duxido.in.
- Upon booking, you will receive a confirmation email with the details of your service.
b. Payment
- Payments for our services must be made in full at the time of booking unless otherwise agreed upon.
- We accept payments via various methods like; cash, UPI etc.
Cancellation and Refund Policy
a. Cancellation
- You may cancel your booking up to 24 hours before the scheduled service without any penalty.
- Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.
b. Refunds
- Refunds will be processed within [number] days of a cancellation, where applicable.
- Refunds will be issued to the original payment method used at the time of booking.
Customer Responsibilities
- You are responsible for ensuring that the premises are accessible for our cleaning staff at the scheduled time.
- Valuables and fragile items should be stored securely before the cleaning service.
- You must provide accurate information when booking a service and notify us of any specific requirements.
Liability
- Duxido will not be held liable for any loss or damage to property or personal injury unless caused by our negligence.
- We are not responsible for any damages caused by the improper use of our services or by third-party products.
Intellectual Property
- All content on our website, including text, images, logos, and design, is the intellectual property of Duxido and is protected by applicable copyright and trademark laws.
- You may not reproduce, distribute, or otherwise use any content from our website without our express written permission.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Your continued use of our website and services after any changes constitute your acceptance of the new terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [your country/state], without regard to its conflict of law principles.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@duxido.in